Refund Policy

📝 Refund Policy – BigBasketDeal.comEffective Date: 01-June-2025At BigBasketDeal.com, your satisfaction is our top priority. This Refund Policy outlines the conditions under which refunds are issued for products purchased through our platform.✅ Eligibility for RefundRefunds are issued under the following conditions:1. Damaged or Defective ProductProduct received is damaged, defective, or not working as expected.2. Wrong Item DeliveredA product different from what was ordered is delivered.3. Product Not ReceivedYou did not receive the product within the promised delivery timeframe.4. Order Cancellation Before DispatchIf the order is cancelled before it is dispatched by the vendor.📦 Refund Process1. Initiate a RequestSubmit a refund request within 7 days of delivery via your account dashboard or contact support at bigbasketdeal.com@gmail.com.2. Provide EvidenceShare order number, images of the product (if damaged or incorrect), and other relevant details.3. Approval & PickupOur team will verify the request and, if approved, arrange for product pickup (if applicable).4. Refund TimelineRefunds are processed within 7–10 business days via the original payment method.❌ Non-Refundable ConditionsUsed products unless they are faulty.Products without original packaging or missing components.Perishable goods (if not defective).Items marked “non-returnable” at the time of purchase.📞 Need Help?If you have any questions, reach out to our support team:Email: bigbasketdeal.com@gmail.comPhone: +91 99746 24436